Plusnet Broadband: The Ultimate Guide for UK Internet Users

Introduction

Plusnet is a well-known UK-based Internet Service Provider (ISP) that offers broadband services to both business and residential customers. The company has been in operation since 1997 and has since then been providing reliable and affordable broadband services to its customers. In this comprehensive guide, we will take a detailed look at Plusnet broadband, its features, benefits, and drawbacks, and help you make an informed decision about whether it is the right ISP for you.

What is Plusnet Broadband?

Plusnet broadband is an internet service provided by Plusnet, which is a subsidiary of BT Group. The broadband services offered by Plusnet are available to both residential and business customers across the UK. Plusnet broadband offers a range of packages, including ADSL, Fibre, and Fibre Extra. The company also offers an unlimited usage policy, making it an attractive option for heavy internet users.

Plusnet Broadband Features

Plusnet broadband comes with a range of features that make it a popular choice for many UK internet users. Some of the most notable features of Plusnet broadband include:

  1. Reliability: Plusnet boasts a reliable broadband service with a 99.9% uptime guarantee.
  2. Affordability: Plusnet offers a range of affordable broadband packages that cater to different budgets and usage requirements.
  3. Unlimited Usage: Plusnet offers an unlimited usage policy, making it an attractive option for heavy internet users.
  4. Fast Speeds: Plusnet broadband offers fast download and upload speeds, which makes it ideal for streaming, gaming, and other bandwidth-intensive activities.
  5. Excellent Customer Service: Plusnet offers 24/7 customer support and has won multiple awards for its customer service.

Plusnet Broadband Packages

Plusnet broadband offers a range of packages to suit different budgets and usage requirements. Some of the most popular packages include:

ADSL

ADSL is the most basic package offered by Plusnet broadband. It is ideal for light internet users who mainly use the internet for browsing, email, and social media. ADSL offers download speeds of up to 17Mbps and upload speeds of up to 1Mbps.

Fibre

Fibre is a mid-tier package offered by Plusnet broadband. It is ideal for moderate internet users who enjoy streaming, downloading, and gaming. Fibre offers download speeds of up to 38Mbps and upload speeds of up to 1.9Mbps.

Fibre Extra

Fibre Extra is the premium package offered by Plusnet broadband. It is ideal for heavy internet users who require fast and reliable internet speeds for streaming, gaming, and other bandwidth-intensive activities. Fibre Extra offers download speeds of up to 76Mbps and upload speeds of up to 19.5Mbps.

Plusnet Broadband Benefits

Plusnet broadband comes with a range of benefits that make it an attractive option for many UK internet users. Some of the most notable benefits of Plusnet broadband include:

  • Flexibility: Plusnet offers a range of packages to suit different budgets and usage requirements.
  • Reliability: Plusnet boasts a reliable broadband service with a 99.9% uptime guarantee.
  • Unlimited Usage: Plusnet offers an unlimited usage policy, making it an attractive option for heavy internet users.
  • Fast Speeds: Plusnet broadband offers fast download and upload speeds, which makes it ideal for streaming, gaming, and other bandwidth-intensive activities.
  • Excellent Customer Service: Plusnet offers 24/7 customer support and has won multiple awards for its customer service.

Plusnet Broadband Drawbacks

While Plusnet broadband comes with a range of benefits, there are also some drawbacks that you should be aware of before signing up. Some of the most notable drawbacks of Plusnet broadband include:

  • No Free Router: Plusnet does not offer a free router with its broadband packages, which means you will have to purchase one separately.
  • Long Contracts: Plusnet requires customers to sign up for long contracts, which can be a disadvantage for those who prefer flexibility.
  • Peak-Time Slowdowns: Plusnet broadband can experience slowdowns during peak usage times, which can affect the quality of your internet connection.

Plusnet Broadband Reviews

Plusnet broadband has received mixed reviews from customers. While some customers praise the company’s reliable broadband service and excellent customer support, others criticize the long contracts and peak-time slowdowns.

However, overall, Plusnet broadband has received positive reviews from most customers and has won multiple awards for its customer service.

Plusnet Broadband FAQs

What is Plusnet broadband?

Plusnet broadband is an internet service provided by Plusnet, which is a subsidiary of BT Group. The broadband services offered by Plusnet are available to both residential and business customers across the UK. Plusnet broadband offers a range of packages, including ADSL, Fibre, and Fibre Extra.

How much does Plusnet broadband cost?

Plusnet broadband offers a range of packages to suit different budgets and usage requirements. Prices start from £22.99 per month for ADSL and go up to £32.99 per month for Fibre Extra.

What is the contract length for Plusnet broadband?

Plusnet requires customers to sign up for a 12-month contract for ADSL and a 24-month contract for Fibre and Fibre Extra.

Does Plusnet broadband offer unlimited usage?

Yes, Plusnet broadband offers an unlimited usage policy, making it an attractive option for heavy internet users.

Does Plusnet broadband offer a free router?

No, Plusnet does not offer a free router with its broadband packages. Customers will have to purchase one separately.

Does Plusnet broadband offer customer support?

Yes, Plusnet offers 24/7 customer support and has won multiple awards for its customer service.

What are the download and upload speeds offered by Plusnet broadband?

Plusnet broadband offers download speeds of up to 17Mbps for ADSL, up to 38Mbps for Fibre, and up to 76Mbps for Fibre Extra. Upload speeds range from 1Mbps to 19.5Mbps, depending on the package.

Conclusion

Plusnet broadband is a reliable and affordable option for UK internet users. The company offers a range of packages to suit different budgets and usage requirements, and its unlimited usage policy makes it an attractive option for heavy internet users. While there are some drawbacks, such as long contracts and peak-time slowdowns, Plusnet broadband has received positive reviews from most customers and has won multiple awards for its customer service. If you are looking for a reliable and affordable broadband service, Plusnet broadband is definitely worth considering.