Find Out Everything You Need to Know About BT Internet

If you’re looking for a reliable internet provider in the UK, you might have come across BT Internet. With over 9 million customers and a wide range of services, BT is one of the most popular internet providers in the country. But what exactly does BT Internet offer, and is it the right choice for you? In this article, we’ll provide a comprehensive guide to BT Internet, covering everything from its history to its services to its customer support.

History of BT Internet

BT Internet is part of the BT Group, which is one of the largest telecommunications companies in the world. BT Group was originally known as British Telecom and was founded in 1980 as a state-owned corporation. In 1984, the company was privatised and became a publicly traded company.

BT Internet was launched in 1996 as a dial-up internet service provider. At the time, dial-up was the only way for most people to access the internet, and BT Internet quickly became one of the leading providers in the UK. In 2000, BT Internet launched its broadband service, which revolutionised the way people used the internet. Today, BT Internet offers a range of broadband and mobile services to customers across the UK.

BT Internet Services

Broadband

BT Internet offers a range of broadband packages to suit different needs and budgets. All of their packages come with unlimited data usage and free access to BT’s Wi-Fi hotspots. Here are some of the broadband packages offered by BT Internet:

• BT Superfast Fibre Essential: This package offers download speeds of up to 36Mbps and is ideal for small households with light internet usage.
• BT Superfast Fibre 1: This package offers download speeds of up to 50Mbps and is ideal for households with multiple devices and heavy internet usage.
• BT Superfast Fibre 2: This package offers download speeds of up to 67Mbps and is ideal for households with multiple devices and heavy internet usage.
• BT Ultrafast Fibre 100: This package offers download speeds of up to 145Mbps and is ideal for households that require fast internet speeds for streaming, gaming, and downloading large files.
• BT Ultrafast Fibre 250: This package offers download speeds of up to 300Mbps and is ideal for households with multiple devices that require fast internet speeds for streaming, gaming, and downloading large files.

Mobile

BT Internet also offers mobile services through EE, which is part of the BT Group. EE is one of the largest mobile network operators in the UK and offers a range of mobile plans to suit different needs and budgets. Here are some of the mobile plans offered by BT Internet:

• BT Mobile Essential: This plan offers 500MB of data, unlimited texts, and 400 minutes of talk time.
• BT Mobile Smart: This plan offers 4GB of data, unlimited texts, and unlimited talk time.
• BT Mobile Super: This plan offers 15GB of data, unlimited texts, and unlimited talk time.

BT Internet Customer Support

One of the most important factors to consider when choosing an internet provider is customer support. BT Internet offers a range of customer support options to help you with any issues or questions you may have. Here are some of the customer support options offered by BT Internet:

• Online Helpdesk: BT Internet has a comprehensive online helpdesk that provides answers to frequently asked questions and troubleshooting guides.
• Live Chat: You can chat with a BT Internet representative online if you need immediate assistance.
• Phone Support: BT Internet offers phone support 7 days a week from 7am to 10pm.
• Community Forum: BT Internet has a community forum where you can ask questions and get advice from other BT Internet customers.

FAQ

What is BT Internet?

BT Internet is an internet service provider in the UK that offers a range of broadband and mobile services to customers across the country.

What broadband packages does BT Internet offer?

BT Internet offers a range of broadband packages to suit different needs and budgets. These packages include BT Superfast Fibre Essential, BT Superfast Fibre 1, BT Superfast Fibre 2, BT Ultrafast Fibre 100, and BT Ultrafast Fibre 250.

What mobile plans does BT Internet offer?

BT Internet offers mobile plans through EE, which is part of the BT Group. These plans include BT Mobile Essential, BT Mobile Smart, and BT Mobile Super.

What customer support options does BT Internet offer?

BT Internet offers a range of customer support options, including an online helpdesk, live chat, phone support, and a community forum.

Is BT Internet a reliable internet provider?

BT Internet is one of the most popular internet providers in the UK, with over 9 million customers. They offer a range of broadband and mobile services to suit different needs and budgets, and their customer support options are comprehensive. However, like any internet provider, there may be occasional issues with service reliability.

Can I switch to BT Internet from my current provider?

Yes, you can switch to BT Internet from your current provider. However, you should check whether there are any fees or penalties for ending your current contract early.

How can I sign up for BT Internet?

You can sign up for BT Internet online or by calling their customer service team. You will need to provide some personal and contact information, and you may need to undergo a credit check.

Can I cancel my BT Internet contract?

Yes, you can cancel your BT Internet contract at any time. However, there may be fees or penalties for ending your contract early.

Can I keep my current phone number if I switch to BT Internet?

Yes, you can usually keep your current phone number if you switch to BT Internet. You will need to contact your current provider to request a PAC code, which you can then provide to BT Internet.